Vista Building Services, Inc. was RS Koch Janitorial Service and was started January of 1987 by Randy Koch. With one employee at that time and a dream to have the best service company in Medford, he began selling door to door and landed a contract to clean Boise Cascade in White City, Oregon. Now 30 years later, we still have that contract with Boise and have grown to be one of the largest building service contractors in Southern Oregon, servicing large companies all over Southern Oregon. We take care of multiple branches for large banks, several large car dealerships, multi-story medical buildings, small doctor offices, and several large retailers. Randy started doing hard floors and carpets in 1988, and therefore has many years of experience. In 2001, we became incorporated as RS Koch, Inc. In 2003 we changed our name to Vista Building Services, Inc.
Randy and Jill both feel very strongly about helping and supporting our local community and giving back to this area. We were both raised in Eagle Point, went to local schools, and truly feel very committed to our community.
Our business philosophy is that we are building relationships with our customers, “one building at a time”, and want to grow with them through years of loyal service, and plan on taking care of our customers’ needs for years to come. That is why we changed our name in 2003 to Vista Building Services, Inc.; so that we would help our customers realize that we are a complete building service contractor. Serving every need our customers have. Besides their janitorial, carpet care, windows, and hard floor care, we started taking care of other needs of our customers like: pressure washing, gutter cleaning, and other maintenance issues for our customers.
Our mission is to keep our customers satisfied. Customer satisfaction is truly most important with us. We even believe it to be more important than obtaining new customers. We have intentionally focused on controlled growth. This is why we have been able to grow at a rate of double digits per year and still maintain high standards for our customers! Our goal is 100% customer retention. Once a customer chooses to do business with us, they then begin to give all of their business to us. This is why you see that we have so many accounts with a handful of large corporations. They know we can take care of their needs. We currently clean over 90 buildings from north of Roseburg to Ashland!.